Customer Service

Shipping & Delivery
UPS Ground shipping is free on all purchases over $200. All products ship out the next business day unless otherwise noted.
Privacy & Security
We treat your personal details like we would our own. We will never provide your email address to anyone else or do any other funny business.
Returns & Replacements
If you are for any reason unsatisfied within thirty days, just email us at returns@dogfencediy.com for a no fuss, 100% money back return. It's that simple.
Ordering
You can order via our secure online store, or by phone on (888) 936 - 4349.
Payment, Pricing & Promotions
We are happy to match any retail competitor's dog fence price. Just email us at pricematch@dogfencediy.com or phone us on (888) 936 - 4349
Viewing Orders
Once your order has been shipped you will be sent details for tracking your package.
Updating Account Information
If you need to update your account information you can call us on (888) 936 - 4349.